If an item is in stock we aim to dispatch your order as soon as possible. This is usually within 10-14 working days, although we aim for shorter.

Please note that this may vary depending on the time of year.

At Brennan's Irish Linens, a commitment to craftsmanship is at the heart of our
ethos, with the production process taking place in-house, in our factory in West Belfast.

To preserve the beauty and longevity of your Brennan's Irish Linens products, follow these general care instructions:

1. Washing:

• Products with linen and lambswool mix are dry clean only.
• Other linen products are machine washable, on a gentle cycle with a mild detergent.
• Separate colours: Wash light and dark-coloured linens separately to prevent colour bleeding.
• Cold water: Use cold water to maintain the fabric's integrity.
• Avoid bleach: Do not use bleach or harsh chemicals, as they can damage the natural fibre's.

2. Drying:

• Air-dry your linen products for the best results.

3. Ironing:

• For a crisp finish, iron the linen while it's slightly damp
• Set your iron to a medium heat to avoid scorching the fabric.

4. Storage:

• Prevent mildew by storing your linen products in a cool, dry environment.
• Avoid direct sunlight: Prolonged exposure to direct sunlight may cause fading.

5. Stain Removal:

• Act promptly: Attend to stains as soon as possible for better removal results.
• Spot clean: Gently spot clean stains with a mild detergent or a mixture of water and white vinegar.
• Avoid harsh chemicals: Do not use harsh chemicals or bleach on stains, as they can damage the fabric.

6. General Tips:

• Rotate regularly: Rotate and alternate the use of your linen items to ensure even wear.
• Test detergents: Before washing, test new detergents on a small, inconspicuous area to check for any adverse reactions.

Note:
These care instructions are general guidelines. Always refer to the care label on your specific Brennan's Irish Linens product for any unique care requirements. Following these recommendations will help maintain the quality and beauty of your Irish linen items for years to come.

Your satisfaction is our priority at Brennan's Irish Linens. If, for any reason, you are not completely happy with your purchase, we offer a hassle-free returns policy.

Refunds or exchanges are available for items in their original condition and purchased within 14 days from the date of delivery. Please ensure that returns are shipped within this specific window. For refunds or exchanges, the item(s) should be unworn, in impeccable condition, with all garment tags intact and in their original packaging. Refunds will be issues through the original payment method. We kindly ask that you handle items with care when trying them on.

To start the returns process, kindly reach out to our customer service team at, providing your full name, order number, and reason for return.

Please note that we do not offer returns on bespoke/specialised items and the return shipping costs are the responsibility of the customer and will be deducted from the cost of the item unless the return is a result of our error or a defective item.

Thank you for choosing Brennan's Irish Linens.

For more detail please look at our Returns and Refunds Policy Should you have any further questions, our customer service team is here to assist you at (customer service email).

Please email us with the details of your request. We are happy to discuss your requirements.

The timeline for a bespoke product at Brennan's Irish Linens is tailored to ensure meticulous craftsmanship as we believe that the art of bespoke craftsmanship deserves the time and attention required to achieve perfection.

From the initial consultation to the final creation, the process typically spans several weeks, allowing for careful consideration of design details, precise measurements, and the artisanal crafting of your unique piece.

While the exact timeline may vary based on the intricacy of the design and materials chosen, our commitment to delivering a truly personalised and exceptional product remains unwavering, producing the result of a one-of-a-kind piece crafted with exceptional care and attention to detail, tailored exclusively to your specifications.

Please note that upon consultation, a more specific timeframe can be given for the completion of your unique piece.

Should you have any further questions or inquiries regarding bespoke products, kindly contact our customer service team at (customer-service-email).

Yes

Monday: 9am - 5pm

Tuesday: 9am - 5pm

Wednesday: 9am - 5pm

Thursday: 9am - 5pm

Friday: 9am - 5pm

Saturday: Closed

Sunday: Closed

To get in contact you can visit our ‘Contact Us’ page and fill out the form.

Alternatively, you can use the following contact
information:

Email: sinead@brennansirishlinens.com

Phone: +44 2890 249304

Please note that email and form enquiries may take up to 24
hours to respond and that all forms of contact will only be manned during the
opening hours of 9:00 a.m. to 5:00 p.m., Monday to Friday.